Semporna Private Jetty to KAPALAI Resort卡帕莱私人 码头到度假村? 10:00 am; 12:30 pm and 15:00 pm
KAPALAI Resort to Semporna Private Jetty 度假村到卡帕莱私人 码头? 06:30 am; 09:30 am and 13:30 pm
Book the earliest flight to arrive Tawau. Latest by 13:55 pm, for transfer to resort on same day.
1st boat into KAPALAI is at 10:00 am, earliest flight to look for is from Kota Kinabalu to arrive
Book any flight from 10:00 am onward.
To stay up to last departure boat at 13:30 pm from KAPALAI, earliest flight to look for is anytime
from 17:00 pm建议订购上午10时或以上班次从斗湖机场，度假村最迟离开船程是中午13:30
GENERAL TERMS & CONDITIONS
1). Reservation/Deposit/Full payment
1.1). Reservation
Advance reservations by email are preferred ( at least sixty (60) days in advance )
1.2). Booking Request Standard Deadline (cooling-off period)
Upon inquiry, subjected to room availability, room(s)/space(s) will be held for 3 days only. Should there be NO
RECONFIRMATION within the given period, the temporary held room(s)/space(s) will be released by our booking
system automatically without further notification to you.
Once booking has been reconfirmed, a non-refundable deposit will be required to block the room(s)/space(s) until 30
days to arrival date where full payment should be made to finalized the booking. Reservation will be automatically
canceled if deposit is not received.
Please review and verify all booking invoice thoroughly and contact us immediately if the invoice appears to be incorrect
or incomplete. We cannot accept responsibility if we are not notified of inaccuracies within 5 days after sending out the
invoice. In the case of billing errors, we reserves the right to re-invoice you with the correct pricing.
2). Deposit (Non-refundable deposit)
A non-refundable deposit RM 50% per person and/or per room per night is required to reserve space.
Note:
Non-refundable deposits are required at time of booking to hold or to confirm space.
Deposit payment indicates you have read and accepted these Terms and Conditions.
2.1). Full Payment (Final Payment)
Full/final payment is due 30 days prior to commencement of services. If final/full payment is not received by the due
date, your reservation will be cancelled and your full deposit will be retained. We are not responsible for cancelled of
reservations in the event final balance is not received by the final payment date.
2.2). Bookings within thirty (30) days.
For reservations made within the final payment date of your vacation (in most cases, within 30 days of departure and
subjected to availability of accommodation), FULL PAYMENT is required at time of booking.
3). Minimum requirement, Accompanying Children and Infants.
3.1). Minimum requirement : 2 persons ( pax ) at least
Single traveler - subjected to single supplement surcharge of additional 30% to the package price
3.2). Accompanying Children
Travelers below 12 years old on the departure date must be accompanied by an adult throughout the
vacation and are requested to share an adults accommodation. To receive the young travelers discount, the traveler
must qualify at commencement of services.
Pricing Guide:
3 Adults in a chalet - 5% discount each on the package price
1 Adult + 1 Child in a chalet (Based on 2 Adults Rate)
Junior Diver is under Diver Package
Adult age applies from 12 yrs old onward
Child (2 to 12 yrs old) - 50% of Non-Dive Package
3.3). Infant (applicable to KAPALAI only)
Infant (below 24 months) - 10% of Non-Dive Package
3.4). Package Prices.
Package prices are in Ringgit MALAYSIA and exclude airfare, snorkel or dive gear hire, beverages, laundry, room service
and others not specified or mentioned in the tour itinerary or in brochures. Package price is per person, based on double
occupancy (two people sharing a room). Single room supplement and triple reductions or pricing guides are mentioned
in CLAUSE 3. above. Prices are subjected to change without prior notice.
3.5). Divers Certification and Equipment
Only certified divers may participate in scuba diving activities, unless they are enrolled in a scuba training program and
under the direct supervision of their certified Instructor. Guests need to produce their certification card prior to diving.
Failure to produce certification card / credentials may result in the guest being denied permission to scuba dive until they
can prove their certification level. Certified divers minimum requirement is PADI Open Water-recreational dive certificate
or equivalent.
All scuba divers must accept full and complete responsible for themselves, their actions and their equipment.
Divers may use their own gear, or to rent and use our dive equipment. (Please refer to our dive equipment rental rate)
3.6). Extension stay request.
One may apply for extension of stay while at the resort but subjected to accommodation availability.
3.7). Participation
For the benefit of everyone at the resorts, we reserve the right to accept or reject any vacation participant and to remove
any participant whose conduct is deemed incompatible with the interests of the other participants. We will not refund or
cover any cost or expenses incurred for termination of vacation arrangements due to unacceptable behavior.
Note:
a). Smoking is restricted to certain areas at the resorts
b). Strictly no outside Food & Drinks allowed into the Resort
*Subject to Terms and Conditions
